1. Q: Are you manufacturer or trading company?
A: We are manufacturer, we have our own factory with more than 15 years experience on OT equipments industry.
2. Q: How about the guarantee and service?
A: Three years warranty and free spare parts included. If there is any problem, you could tell us the details situation or send some pictures if possible. We will let you know the solution ASAP. We could send you free replacements by DHL within 3 days during warranty .
3. Q: What documents have you got for the OT lights and OT tables ?
A: We have got certificate of quality management system ISO 13485 and CE.
4. Q: If the voltage can be 110V, 60Hz?
A: Sure, we can make it. All electrical equipments can work under 110-250V power supply environment.
5、Q: if we can not install the light?
A: we have installation video to guide you step by step